Council Post: Evolving Consumer Expectations Are Driving Healthcare Innovation—For The Better

Erica Jain
Time Saved: 5 Min
Council Post: Evolving Consumer Expectations Are Driving Healthcare Innovation—For The Better

The rise of health tech has spurred a new generation of leaders looking to tackle the legacy industry and bring better relationships and, ultimately, better patient outcomes to the forefront. 

Erica Jain, CEO of Healthie, explains the transformative changes happening in healthcare post-Covid-19, highlighting the shift towards patient-centered care and the rise of digital health solutions. The healthcare system is evolving to focus on prevention, collaboration among providers, and personalized onboarding experiences for patients. Telehealth 2.0 is enabling new care models beyond virtual visits. Innovators are creating patient-first experiences, challenging traditional healthcare dynamics, and building infrastructure to support virtual healthcare. As the industry grows, a new era of healthcare innovation focused on proactive care and open data access is emerging.